Selling, Managing Airline Reservation & Travel – SMART (AMADEUS-IATA)
Intermediate (F.A, F.SC, I.Com) OR Equivalent Qualification
The International Air Transport Association (IATA) is the trade association for the world’s airlines, representing some 280 airlines or 83% of total air traffic. IATA supports many areas of aviation activity and helps formulate industry policy on critical aviation issues. IATA’s mission is to represent, lead, and serve the airline industry.
After The Successful Completion, Student Will Be Awarded:
Certificate of Selling & Managing Airline Reservation & Travel – AMADEUS- IATA
Upon completion of this course you will be able to make customer-directed flight/hotel/car bookings received by telephone/email. Plan efficient and accurate travel itineraries. Price journeys by air. Encode and decode standard airline industry codes. Provide advice on travel products and options. Process queues and update reservations. Issue e-tickets.
Selling and Managing Airline Reservations and Travel (SMART) course teaches the skills and knowledge required to sell, make and manage flight, hotel and car reservations in a simulation of the Amadeus system. This course will prepare you for a successful career as an international travel professional in a dynamic and exciting industry. This course will make you functional in a front-line travel sales position. You will learn to sell, make and manage reservations of flights, hotels and cars. The course will focus on international journeys. Skills and knowledge will be learned by combining the study of a theory manual, a practice and review workbook and access to hands-on simulated online GDS system.