Serving the Travel & Tourism Customers – IATA
Intermediate (F.A, F.SC, I.Com) OR Equivalent Qualification.
The International Air Transport Association (IATA) is the trade association for the world’s airlines, representing some 280 airlines or 83% of total air traffic. IATA supports many areas of aviation activity and helps formulate industry policy on critical aviation issues. IATA’s mission is to represent, lead, and serve the airline industry.
After The Successful Completion, Student Will Be Awarded:
Certificate of Serving the Travel & Tourism Customers – IATA
Upon completing this course you will be able to describe the missions, roles and responsibilities of airlines, airports, civil aviation authorities (CAA) and air navigation services (ANS). Explain the role of ICAO and the major world aviation organizations. Describe correlations and interdependencies between the components of the air transportation system. Summarize current issues impacting the air transportation system.
This course will provide you with an overview of the air transportation system and illustrate the interdependence among its components: airlines, airports, civil aviation authorities and air navigation services. You will explore the complex system which is required in order to carry passengers and goods from point A to point B, and the organizations, people and technologies that make the air transport industry safe and sustainable.